Texts
Get a timely text alert from Shoutbomb.
SIGNUP INFO BELOW (scroll down)

NOTE: This is a free Montana Shared Catalog service, but regular Text-messaging Rates Apply, per your phone plan.

Emails
Get email notices from the Montana Shared Catalog System. Free service with Library Card Sign-Up.

Get Alerts as to when your items are ready for pick up, due, overdue or fees info through Email & Text.

RESOURCES

HOW TO
Library Guides

HOW TO GET LIBRARY NOTICES

Text the word signup to 406 215 4240
Then reply to the messages from Shoutbomb with your library card number and PIN.

Once your Shoutbomb registration is completed, you will automatically get text notices about items available to pick up, that are due soon or overdue, and fines.

A text will be sent only when activity on your account triggers a message. Service is free, but your phone rates apply.

Text Sign-Up

Good to Know: Shoutbbomb FAQs

Shoutbbomb FAQ ANSWERS

Will I be charged for the Shoutbomb Text Alert service?
The library doesn’t charge a fee for this service, but your cell phone plan’s regular text messaging rates still apply. Check with your cell phone service provider to see the cost of text messages in your service plan.

How do I sign up for the Shoutbomb service?
* Send a text message with only the keyword signup to 406 215 4250, or fill out the above form on this page.

* You will receive a reply asking you for your library card number.
If you receive a reply telling you that we could not understand your message, this typically means that the text was typed incorrectly. Reply with only the information requested. If library card number is mistyped or a zero was accidentally omitted, an error message will be received asking for the number once again. Go back to your original message and make sure the library card number entered is accurate, make any necessary corrections and resend. If you resend the same number you will not receive a reply. (See “What do I do if I don’t get a reply?” below for more info.)

* If the library card number is valid, you will receive a message asking for your PIN.
* If the PIN is valid, you will receive a message thanking you for registering.
* If registration is complete, you will receive a message asking for your email address. Sending your email address is optional.
This completes the signup process.

What kinds of messages are available with the Shoutbomb service?
General services messages
addemail - Request to update user’s profile with an email address.
addcard - Add new cards to the same phone
dropemail - Request to update user’s profile by deleting existing email address.
fees - Toggles notification on or off when fees have been added to your account. This option is automatically turned on when you register.
help - Request detailed descriptions and how to use each keyword.
isbn - Texting the letters “ISBN” + a 10- or 13-digit ISBN number to search the library catalog. Useful if you are in a bookstore and want to check library holdings.
mycards - Shoutbomb will return the card number and expiration date of the account
signup - Register for text messaging service.
resend - Resend the last message from Shoutbomb.
test - Test your connection to Shoutbomb service.
quit – turn off the text messaging service.
Hold messages
hl - Request a list of your items currently on hold.
hold - Toggles hold notices on or off. (This option is automatically turned on when you register.)
Renewal messages
ra - Request to renew all eligible items.
renew – Toggle notification on or off for 2-day due date warnings. (This option is automatically turned on when you register.)

What if I switch phones but keep the same number?
If you switch to a new cell phone and the phone number remains the same it won't always transfer the service to the new phone. Text the keyword SWITCHPHONE to 9 and follow any prompts.
Can I have more than one account on the same Phone?
Yes, you can manage multiple library cards from a single phone. Text ADDCARD to 406 215 4250. You will need to know the Library Card # and PIN for the card you want to add. Text MYCARDS to confirm that all accounts are associated with your phone.
How do I report an issue?
If you are experiencing any issues with the service or you would like to make a suggestion for improvement, please text/email your comments to support@shoutbomb.com
How do I quit using the Shoutbomb service?
To end all text notifications and cancel your registration, text the message quit to 406 215 4250, then reply to the instructions from Shoutbomb.

What do I do if I don’t get a reply from the Shoutbomb service?
The Shoutbomb service processes all request within 60 seconds of receiving your message, but some cell phone providers do not deliver this first message promptly.
1) Wait and see if the reply arrives.
2) After 4 hours, if still no reply, send the keyword resend to 406 215 4250.
3) You can only use the RESEND command three times per day. This limitation is in place to protect from spam messages. If you do not receive a reply after three days, then send an email detailing your issue to support@shoutbomb.com.

When will I receive texts?
Texts will be sent only when activity on your account triggers a message and will usually arrive around 8 AM and 4:30 PM.